Group Coaching for Performance and Productivity is designed to foster collaboration between Heads of Departments. Collaboration is a core value required to achieve Excellence. This workshop will nurture the mindset and the skillset to collaborate in a structured, repeatable way that overcomes silo mentality and delivers lasting benefits to all stakeholders.

COURSE OUTLINE - DAY 1 The Fundamentals of Collaboration in Leadership This session builds up the leadership skills needed to work collaboratively. It is designed to engage participants and equip them with the skills to maximise the benefits of the collaborative activities in the rest of the workshop Building Rapport: The Foundation of Trust and Mutual Understanding Professional Communication Skills: Active Listening & Questioning Techniques Group Coaching for Collaboration Identifying Challenges & Opportunities shared across departments Working in cross-functional teams, define the key issues regarding one selected Challenge or Opportunity that impacts multiple departments Accurately establish the current state regarding the selected issue by Identifying all relevant data that is available plus any additional data that would be helpful to assess the current position COURSE OUTLINE - DAY 2 Define the Target State This is a creative session that draws out multiple perspectives across HoDs on how enhanced collaboration would benefit the overall process delivery. The group coaching process includes the following questions: Define the desired target state. How would things look if they were running at their best? What would improvement look like? What would the ideal state look like? Generating Solutions and Action Planning What needs to change? What are the options for experimenting to achieve improvement? What experiments could be designed to innovate through working collaboratively? Coaching to Commitment What are the action steps needed to test out the ideas? What is the first step needed? Final Group Presentations of Collaborative Action Plans

Managers at all levels and High potential prospective and future leaders.

Essential Leadership Skills for Managers is a highly practical course where all participants ‘learn by doing’. Each session has a clear focus that will equip managers with the Skillset & Mindset to lead teams and take team performance to the next level. We begin by establishing the right mindset to lead multi-generational, culturally diverse teams. This programme builds up the specific skills needed to develop a leadership toolkit that managers can use every day with their teams.

COURSE OUTLINE - DAY 1 Session 1: Fundamentals of Management & Leadership Session 2: Active Listening and Questioning Skills Session 3: Managing Meetings Meetings practical - In-person Session 4: Managing a video call End of session COURSE OUTLINE - DAY 2 Session 5: Leadership Coaching Skills to Increase Team Engagement & Performance Session 6: Managing Costs, Expenses & Liabilities Session 7: Leadership & Self-Management Session 8: Mindset & Skillset Review COURSE OUTLINE - DAY 3 Session 9: Strategies for reducing MCs and maintaining a healthy workforce Session 10: Recognising Performance & Managing Staff Promotion Decisions Session 11: Skills Development Session 12: LEDA Level 1 Certification Awards IMPORTANT NOTE ON PROGRAMME STRUCTURE 2 Week Interval between Day 1, Day 2, and Day 3 Participants will use LEDA Next-Level App for work-based activities

Managers at all levels and High potential prospective and future leaders.

Organisations will have: Trained leaders who can coach competently Enhanced management communication Motivated and positive staff engagement Powerful connections with millennials Empowered staff who exercise initiative High individual and team performance Retention of highest performing staff